Course Overview

The High Sierra 10.13 Bootcamp is a combined delivery of the Apple authorized High Sierra 101 and High Sierra 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting on macOS and the best methods for effectively supporting users of macOS systems.

This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses macOS Server. Students learn how to install and configure macOS Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying macOS and software updates are also covered.

For Students Enrolled in a Virtual Class:
Each student will need a setup with three (3) devices in order to take the class virtually. One device may be a Mac or iPad, while the other 2 must be Macs with the correct software (and version) being taught in the course already installed. This setup will allow virtual students to view the presentation on one computer and complete support exercises on the other two.

5 days
Apple Certified Support Professional (ACSP) 10.13 certification
macOS Support Essentials 10.13 exam
  • Upon completion of the macOS Support and Server Essentials 10.13 (High Sierra 101 and 201) course, students will be able to:

    • Use macOS High Sierra tools and resources to troubleshoot macOS High Sierra
    • Understand macOS High Sierra features and functionality, including how to find more information about macOS High Sierra
    • Prepare for Apple Certified Support Professional (ACSP) 10.12 certification
    • Utilize the features of Server 5 for macOS
    • Configure essential services on Server for macOS
    • Use Server for macOS tools to monitor and troubleshoot services
    • Use of Server for macOS to manage a small network of Macintosh computers and users
    • Manage access to files and services
  • Installation and Configuration

    • Install macOS High Sierra
    • Set Up and Configure macOS Reference
    • Use macOS Recovery
    • Update macOS Software

    User Accounts

    • Manage User Accounts
    • Manage User Home Folders
    • Manage Security and Privacy
    • Manage User Account Passwords

    File Systems

    • Manage File Systems and Storage
    • Manage FileVault
    • Manage Permissions and Sharing
    • Use Hidden Items, Shortcuts, and File Archives

    Data Management

    • Manage System Resources
    • Use Metadata and File Search Technologies
    • Manage Time Machine
    • Install Applications

    Applications and Processes

    • Manage Documents
    • Manage and Troubleshoot Applications
    • Manage Basic Network Settings
    • Network Configuration
    • Manage Advanced Network Settings
    • Troubleshooting Network Issues
    • Manage Network Services

    Network Services

    • Manage Host Sharing and Personal Firewall
    • Troubleshoot Peripherals

    System Management

    • Manage Printers and Scanners
    • Troubleshoot Startup and System Issues
    • System Troubleshooting

    Configuring and Monitoring macOS Server

    • Installing macOS Server
    • Providing DNS Records
    • Exploring the Server App
    • Configuring SSL Certificates
    • Using Status and Notifications
    • Backing Up macOS Server

    Configuring Accounts

    • Managing Local Users
    • Configuring Open Directory Services
    • Managing Local Network Accounts

    Managing Devices with Configuration Profiles

    • Configuring macOS Server to Provide Device Management
    • Managing with Profile Manager

    Sharing Files

    • Configuring the File Sharing Service
    • Defining File Access

    Implementing Deployment Solutions

    • Leveraging NetInstall
    • Caching Content from Apple
    • Implementing the Software Update Service

    Providing Network Services

    • Offering Time Machine Network Backup
    • Providing Security via the VPN Service
    • Providing DHCP
    • Hosting Websites

    Using Collaborative Services

    • Providing Mail Service
    • Configuring the Wiki Service
    • Implementing the Calendar Service
    • Managing the Contacts Service
    • Providing the Messages Service
    • Basic macOS knowledge
    • Basic troubleshooting experience
    • Experience with macOS in a network environment
  • This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using macOS Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running macOS – such as teachers and technology specialists who manage classroom networks or computer labs.