Course Overview

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1 is a 3-day ILT training program that provides students information to troubleshoot Cisco wireless networks. The course provides guidelines for troubleshooting Wi-Fi architectures of Cisco wireless components. WITSHOOT provides students hands-on labs to reinforce concepts. Concepts taught include troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (Cisco ISE) Release 1.3 features. WITSHOOT is targeted toward wireless network engineers with 3-5 years of experience in the networking or security fields.

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT)  is also available in Digital Learning.  365-day subscription for $745.00.  See Digital Learning for purchase or call 703.467.8606.
3 days
CCNP Wireless
300-370 WITSHOOT
Learning Credits: 
  • The goal of the Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1 course is to provide students knowledge to successfully troubleshoot issues in Cisco wireless networks.

    Upon completing this course, you will be able to meet these objectives:

    • Identify common troubleshooting approaches
    • Identify and describe wireless infrastructure issues
    • Identify core wireless infrastructure issues
    • Identify wireless security issues
  • Module 1: Identify Common Troubleshooting Approaches

    • Lesson 1: Describing Network Troubleshooting Methodology
    • Lesson 2: Describing Network Troubleshooting Tools and Resources

    Module 2: Identify Core Wireless Infrastructure Issues

    • Lesson 1: Troubleshooting Wireless-Related Wired Infrastructure Issues
    • Lesson 2: Troubleshooting AP-to-Controller Issues
    • Lesson 3: Troubleshooting Cisco FlexConnect

    Module 3: Identify Wireless Infrastructure Issues

    • Lesson 1: Troubleshooting Client Connectivity Issues
    • Lesson 2: Troubleshooting Client Performance Issues

    Module 4: Identify Wireless Security Issues

    • Lesson 1: Troubleshooting Client Authentication Issues
    • Lesson 2: Troubleshooting Guest Access Issues
    • Lesson 3: Troubleshooting Issues with RF-Related Security Threats
    • Discovery 1: Setting Up and Analyzing Packet Captures
    • Discovery 2: Analyzing Switch Packet Capture of AP Joining a WLC
    • Discovery 3: Viewing CleanAir Reports from Cisco Prime Infrastructure
    • Discovery 4: Check Client Speed/Throughput
    • Discovery 5: Using Debug to Troubleshoot a Client with 802.1x Authentication
    • Discovery 6: Identifying Rogue APs and Clients Using WLCs and Prime Infrastructure
    • Challenge 1: Troubleshooting Client DHCP Issues
    • Challenge 2: Troubleshooting AP Discovery and Join Failures
    • Challenge 3: Verifying Client Authentication Issues Using Prime Troubleshooting Tools
    • Challenge 4: Troubleshooting Guest Network Issues
    • Challenge 5: Spectrum Analysis Using metageek Chanalyzer
  • The knowledge and skills that a learner should have before attending this course are as follows:

    • Interconnecting Cisco Networking Devices Part 1 (ICND1)
    • Implementing Cisco Wireless Network Fundamentals (WIFUND)

    It is also recommended that learners considered for this training have a basic knowledge of the following:

    • Cisco Prime Infrastructure
    • Cisco Identity Services Engine
    • Metageek Channelizer Software
    • Voice Signaling Protocol
    • Basic QoS
    • Application Visibility and Control
    • LAN switching
    • Channel Partners
    • Customers
    • Employees